At Vizhil.com, we strive to provide our customers with a seamless and convenient shopping experience. We understand that there may be instances where you need to cancel an order, and we aim to make the cancellation process as straightforward as possible. Please review the following cancellation policy:
You may cancel your order within a specified period after placing it. The cancellation period and any associated fees or restrictions will vary depending on the type of product or service purchased. Please refer to the specific product or service page, as well as your order confirmation email, for details on the cancellation period applicable to your order.
To cancel an order, please contact our customer service team as soon as possible. You may reach us via [email protected] . Please provide your order number and any relevant details to assist us in processing your cancellation request promptly.
If you cancel your order within the specified cancellation period and meet any applicable conditions, you may be eligible for a refund. Refunds will be issued to the original payment method used for the purchase. Please note that refund processing times may vary depending on your payment provider.
Certain products or services may be non-refundable or subject to specific cancellation terms and conditions. These exceptions will be clearly stated on the product or service page, and you will be notified of any applicable terms at the time of purchase.
In rare cases, we may need to cancel an order due to unforeseen circumstances, such as product unavailability or inability to fulfill the order. If we cancel your order, you will be notified promptly, and any payments made will be refunded in full.
If you need to modify or make changes to your order after it has been placed, please contact our customer service team as soon as possible. While we will do our best to accommodate your request, we cannot guarantee that changes can be made once an order is in process.
If you have any questions or concerns about our cancellation policy, please don't hesitate to contact our customer service team for assistance.